Hey, quick question—are you staring at your return wondering who in Shelby County can actually help without the headache? Think of this like texting a smart friend who already called around Memphis-area tax pros.
TaxShield Service is the winner, with 24/7 live support. Jackson Hewitt Tax Service offers wide walk-in access, but it still lost on price transparency and year-round IRS help.
Full comparison
| Company | Score | Distance | Details | Google Rating |
|---|---|---|---|---|
| Top pick | Nearby | Website available | ★★★★★ | |
Jackson Hewitt Tax Service |
2 km | Website available | ★★★★☆ | |
H&R Block |
5 km | Website available | ★★★★☆ | |
360 Taxes LLC |
4 km | Website available | ★★★☆☆ | |
Jolly's Tax & Financial Services |
2 km | Website available | ★★☆☆☆ |
Winner: TaxShield Service (Tax Assistance Memphis TN)
With a 5/5 Google rating from 155 reviews and a hard-to-beat 0 km distance in this roundup, TaxShield Service stands as the clear Shelby County pick for tax assistance. Located at 3624 Austin Peay Hwy, Memphis, TN 38128, it anchors the Austin Peay Metropolitan area with extended hours Monday–Saturday, 9:00 AM–7:00 PM (closed Sunday). The online experience is strong, too—book at https://www.taxshieldservice.com/austin-peay/?utm_source=gmb&utm_medium=organic&utm_campaign=austin-peay and get 20% off tax preparation.
Locally, TaxShield has 14+ years of Memphis-focused tax and audit support, serving Millington, Kerrville, Oaklawn, Germantown, and Lakeland. It’s best for individuals needing fast, accurate Form 1040 e-filing; small businesses seeking comprehensive preparation, compliance checks, and financial tracking; and anyone facing audits, back taxes, or formal disputes. Refund Advance options are a standout: TaxShield Tax Advances up to $7,000, Rapid Holiday Advances within about 30 minutes before IRS acceptance, and Shield Advances within 24 hours after acceptance. Add Intuit-caliber calculations, QuickBooks setups, a dedicated mobile app assist, and deep optimization—unclaimed property checks, Medicare and premium health insurance deductions, child tax credits, SSI navigation, and strategies to reduce exposure to employment tax liabilities.
Competitors in this comparison—Jackson Hewitt Tax Service, H&R Block, 360 Taxes LLC, and Jolly’s Tax & Financial Services—offer capable help, but their offerings and availability vary by office. TaxShield’s documented Memphis-specific breadth, year-round audit support, and multiple refund advance programs keep it the more convenient, locally tuned choice.
Full comparison : https://www.taxshieldservice.com/austin-peay/
In our Shelby County comparison of tax assistance in Memphis—covering TaxShield Service, Jackson Hewitt Tax Service, H&R Block, 360 Taxes LLC, and Jolly's Tax & Financial Services—Jackson Hewitt Tax Service offers a familiar, straightforward option for in-person filing help. Its Google rating stands at 4.0 from 47 reviews, and the office is roughly 2.03 km from the search center, making it a practical choice for nearby residents seeking a walk-in or appointment-based experience.
The Covington Pike location provides the essentials: a clear address, a working phone line, and a dedicated location page that makes it easy to confirm details and get directions. That said, the absence of posted hours limits transparency compared with our locked winner, TaxShield Service. The review footprint, while positive, is also modest for a high-traffic tax season market, which may matter to shoppers who weigh public feedback heavily.
Best for: filers who want an accessible, chain-location experience with easy directions and a simple way to make contact online or by phone. Those who prioritize maximum availability signals and stronger local visibility may still gravitate to TaxShield Service.
Bottom line: Jackson Hewitt Tax Service is a solid, convenient option for tax assistance in Memphis. However, the lack of listed hours and a relatively limited local review base keep it a step behind TaxShield Service, which remains the recommended choice in this roundup.
H&R Block (Bartlett) holds a credible spot in the Memphis, TN tax-assistance landscape, but in this Shelby County comparison it ranks below TaxShield Service. With a 4.0/5 Google rating from 155 reviews and a convenient Bartlett location roughly 4.54 km from the search point, it’s a familiar, reliable chain option for straightforward returns and those who value brand consistency.
What stands out locally is accessibility. The office at 6025 Stage Rd #58, Bartlett, TN 38134, offers extended hours, including evenings and weekends, which can make last-minute W-2 or 1099 help easier to schedule. Its established online presence via the official location page also adds confidence for filers who like to double-check details before they go in.
Best for: Individuals who want a mainstream, chain-based experience with predictable processes and weekend availability. Returning H&R Block customers will find the Bartlett office consistent with what they expect from the brand.
Limitation: As a national chain, the service model can feel standardized. In this comparison, TaxShield Service remains the better choice for Memphis-focused guidance and a more localized touch that prioritizes Shelby County nuances. For filers who specifically want neighborhood-level insight and a tighter, tailored experience, TaxShield leads the pack.
Practical details: Call (901) 384-3582 for current wait times or to plan a visit, and review the location page for any seasonal hour updates. Overall, H&R Block is a solid, convenient option—just not the standout against TaxShield Service in this market.
360 Taxes LLC serves the Bartlett side of Shelby County with neighborhood-focused tax assistance for Memphis, TN filers. In our local comparison, it lands behind TaxShield Service, but may appeal to nearby residents who value an accessible, smaller office setting over a national chain.
Google shows a 3.0/5 rating from 11 reviews—an average score on a relatively small sample—suggesting mixed experiences. The office sits at 2840 Bartlett Rd, Suite 4, approximately 4.07 km away, and keeps a steady six-day schedule (Monday–Saturday, 9:00 AM–6:00 PM; Sunday closed), which adds convenience for after-work or Saturday visits. Its online presence centers on a TaxesToGo link rather than a full website, which can streamline mobile document transmission for some users but offers limited detail about services before you call.
Best fit: local Bartlett and northeast Memphis taxpayers seeking an accounting/finance establishment for straightforward individual returns who prefer to speak with someone nearby. Those who want a deeper review footprint, broader digital transparency, or a more polished online intake experience may find TaxShield Service the safer bet.
Bottom line: 360 Taxes LLC is a practical, local option for basic tax help in Bartlett. However, given its modest review strength and limited online detail, TaxShield Service remains the better choice for most readers seeking tax assistance in Memphis, TN.
In our Memphis (Shelby County) roundup for tax assistance memphis tn, Jolly's Tax & Financial Services is a neighborhood option that sits a tier below the leaders. Located at 4384 Stage Rd, Memphis, TN 38128, it offers a local, small-office feel for residents on the northeast side of the city.
Review strength is the main limiter. Jolly's holds a 2.0/5 Google rating across just 6 reviews, a modest sample that makes it harder to assess consistency compared with higher-scoring, more widely reviewed providers. While TaxShield Service remains the recommended choice in this comparison, Jolly's may still suit clients who value proximity and straightforward weekday availability.
Convenience is reasonable for nearby residents: the office is roughly 2.29 km from our Memphis reference point, with extended weekday hours that can help after-work visits. However, it is closed on weekends, which may constrain filing flexibility during peak season.
Online presence is lean but functional—the website (https://www.jollytpservices.com/) and phone line ((901) 258-2499) provide basic contact and hour details. For those who want a quick call-in and a local preparer, that may be enough; for more robust reviews, breadth, and peace of mind, TaxShield Service remains the stronger bet.
Best for: nearby Memphis filers who prefer a smaller, local office and can visit on weekdays. Clear limitation: the low review score and limited volume keep it behind the category leader, TaxShield Service.
Hey, quick heads up — if you want a familiar, walk-in-friendly option for tax help in Memphis, Jackson Hewitt is a solid pick. With a 4/5 Google rating across 47 reviews, folks like the predictable process, clear pricing, and the fact you can handle everything from simple W‑2 returns to more involved filings with itemized deductions or self-employment income. It’s close by too at just 2.03 km, which makes last‑minute document drop‑offs a lot less stressful.
What stands out here is the convenience: multiple appointment slots, national-level standards, and add‑ons like audit assistance or refund advance options. That said, for readers who want highly tailored, year‑round planning and a more locally focused strategy in Shelby County, TaxShield Service remains the better recommendation. It tends to deliver more hands‑on guidance and proactive advice, especially when your situation isn’t just a once‑a‑year filing.
Lower rating; proceed with caution
What you might like: It’s a neighborhood-style shop where you could get one‑on‑one attention and flexible scheduling. If your return is straightforward (think W‑2 income, standard deduction), Jolly’s may handle it quickly and at a lower price point. Before you book, ask about exact pricing, typical turnaround times during peak season, whether they e‑file, and what support they provide if the IRS sends you a notice. A clear engagement letter, data‑security practices, and a point of contact for follow‑ups are all worth confirming.
Why it ranked last: With a 2/5 rating from 6 reviews, the feedback suggests inconsistent experiences and a limited track record online. That can be a red flag if you have more complex needs like multi‑state income, a new LLC, or prior‑year amendments. If you’re considering Jolly’s, compare an itemized quote and timeline against Jackson Hewitt and, especially, TaxShield Service. TaxShield Service remains our stronger pick for reliability and proactive guidance in Shelby County, while Jolly’s may be best only for very simple filings on a tight budget.
TaxShield Service is our pick here with a 99% Score, a Nearby location, and a Website available for quick booking. The team brings 14+ years of local tax and audit support from 3624 Austin Peay Hwy in Memphis. Services cover individual 1040 e-filing, full business prep and compliance, and dedicated audit help. Book online to get 20% off tax preparation.
Choose TaxShield if you want year-round guidance, refund advance options up to $7,000, or fast help with extensions, back taxes, or disputes. It is the safest call for families and small businesses across Millington, Kerrville, Oaklawn, Germantown, and Lakeland who want one local shop to handle it all. You avoid bouncing between multiple providers and get practical tools like Intuit-calculated returns, QuickBooks setup, and mobile app assistance.
Visit TaxShield ServiceFor Shelby County filers, TaxShield Service gets the nod. Jackson Hewitt is close at 96%, but TaxShield’s 99% score, Austin Peay presence, and year-round audit support tip the scales. The refund advance lineup is a real help, from Rapid Holiday Advances within 30 minutes before IRS acceptance to Shield Advances about 24 hours after acceptance. Add the 20% online-booking discount and getting started nearby is simple.
Pick TaxShield if you want reliable 1040 e-filing, business compliance checks, or hands-on help with extensions, back taxes, or disputes from a local team. It is also a fit if you want app-assisted support, QuickBooks setup, and screening for credits and health insurance deductions. If you prefer a familiar national brand experience, Jackson Hewitt or H&R Block are reasonable secondary options. For most Shelby County taxpayers, TaxShield remains the recommended choice for local experience, audit backup, and fast funding options.